Last Updated: February 2026
FlyingFish Scuba School (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit flyingfish.in or use our scuba diving services at Novotel Resort & Spa, Candolim, Goa.
1. Information We Collect
Personal Information You Provide
- Full name, email address, and phone number (including WhatsApp)
- Age and date of birth
- Medical history and health conditions (required for diving safety compliance)
- Emergency contact details
- Payment information for bookings
- Diving certification details (if applicable)
Information Collected Automatically
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website and search terms
- Cookies and similar tracking technologies
2. How We Use Your Information
- Process dive bookings and manage reservations
- Assess your medical fitness to dive safely
- Process payments and send booking confirmations
- Communicate with you via WhatsApp, email, or phone about your bookings
- Comply with legal obligations (SSI/PADI certification requirements)
- Issue diving certifications through SSI/PADI
- Improve our services and website experience
- Send promotional offers (only with your consent)
3. Medical Information
We understand the sensitive nature of medical data. Your medical information is:
- Used solely to assess your fitness to dive
- Shared only with certified dive instructors directly involved in your dive
- Stored securely and retained as per diving industry regulations
- Never used for marketing or any other purpose
4. Information Sharing
We do not sell your personal information. We may share your data with:
- SSI/PADI: For certification processing and registration
- Insurance Providers: For dive insurance coverage
- Payment Processors: To process your transactions securely
- Legal Authorities: When required by law or to protect safety
5. Data Security
We implement appropriate security measures including:
- Secure HTTPS encryption on our website
- Restricted access to personal data (need-to-know basis)
- Secure storage of physical documents (medical forms, waivers)
- Regular review of our security practices
6. Your Rights
You have the right to:
- Access your personal data we hold
- Request correction of inaccurate information
- Request deletion of your data (subject to legal retention requirements)
- Opt out of marketing communications at any time
- Withdraw consent for data processing
7. Cookies
Our website uses cookies to improve your browsing experience. You can control cookie settings through your browser preferences. Essential cookies required for website functionality cannot be disabled.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
9. Children’s Privacy
We do not knowingly collect personal information from children under 10 years of age. Participants under 18 require parental/guardian consent for diving activities and data collection.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the updated policy.
11. Contact Us
For any questions about this Privacy Policy or your personal data, contact us:
- Email: hello@flyingfish.in
- WhatsApp: +91 92092 47825
- Address: FlyingFish Scuba School, Novotel Resort & Spa, Candolim, Goa – 403515